Fedelta Home Care is the 2006 Winner of the Western Washington Better Business Bureau Customer Service Award
BELLEVUE, Wash. January 18, 2007 Fedelta Home Care (www.fedeltahomecare.com), a Washington state licensed home care agency serving the Greater Seattle Area and featuring high-quality, compassionate and responsive home healthcare and holistic wellness caregivers, is the 2006 Winner of the Western Washington Better Business Bureau Large Business Customer Service Award. The Better Business Bureau announced its 2006 Businesses of the Year for Western Washington in three categories -- Customer Service, Community Involvement, and Innovative Business Practices-- at an awards luncheon Thursday, January 18, in Seattle.
The Business of the Year Awards program gives the Better Business Bureau a chance to honor excellent businesses in Western Washington, said Robert Andrew, president and CEO of the BBB serving Alaska, Oregon, and Western Washington. These winners dont just do business as usual they strive for the highest standards of customer service and attempt to make a difference in their communities.
Fedelta Home Cares dedication to customer care has translated to a 300 percent increase in sales for 2006 over 2005.
Locally owned and operated, Fedelta is comprised of a team of licensed and bonded business management professionals, geriatric care managers, human resource specialists, licensed healthcare providers, and companion caregivers. Clients begin their Fedelta Home Care experience with a non-fee based in-home visit from a Registered Nurse to assess the physical, emotional and safety needs of the client. The RN converts the assessment to a detailed care plan, facilitates a caregiver introduction, and delivery of medical supplies and equipment, and establishes goals for home care. Fedeltas quality assurance program calls for regular supervisory visits and consistent monitoring of employee performance, as well as regular review of 30, 60 and 90-day care goals and objectives.
"Fedelta Home Care exists to enhance the lives of our clients through highly-qualified, thoughtful and responsive caregiving that best meets each clients individual needs," said Fedelta Home Care CEO Steve Meyer. "Fedelta continually strives to exceed client expectations and greatly appreciates being the 2006 Winner of the Western Washington Better Business Bureau Large Business Customer Service Award for our unwavering commitment to the highest level of customer satisfaction."
About the BBB serving Alaska, Oregon, and Western Washington
The Better Business Bureau is a not-for-profit organization funded by BBB member companies. The mission of the BBB is to promote the highest ethical marketplace relationship between businesses and consumers through self-regulation, education, and information. For more information about the services and products provided by the BBB, call 206-431-2222 in Washington, 503-212-3022 in Oregon or 907-562-0704 in Alaska, or visit their Web site at www.thebbb.org.
About Fedelta
Founded in 2004, Bellevue-based Fedelta Home Care (www.fedeltahomecare.com) provides non-medical home care, home health care services, care management services, safety assessments and Quality of Life Care programs. Fedelta Medical Staffing (www.fedeltamedicalstaffing.com) was formed in 2007 to address the ever-increasing need for temporary, direct hire or project-based RNs, LPNs and NACs to hospitals and long-term care facilities. Fedelta is made up of business management professionals, geriatric care managers, human resources specialists, licensed healthcare providers and highly-dedicated companion caregivers. Fedelta is a member of the National Private Duty Association (NPDA), the Home Care Association of Washington and the National Association of Professional Geriatric Care Managers (GCM). Fedelta was the 2006 Winner of the Western Washington Better Business Bureau Customer Service Award. Fedelta Home Care and Fedelta Medical Staffing are led by CEO Steve Meyer. For more information, call toll free: 866-411-6543, write info@fedeltahomecare.com or visit www.fedeltahomecare.com.
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Media contact:
Jeff Judas
206-579-4282; jjudas@mac.com
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